The organization highlighted its new Family Senior Counsel Program
Legal Aid Ontario has released its Racialized Communities Strategy 2026 Action Plan Update in time for the International Day for the Elimination of Racial Discrimination.
The plan focused on LAO’s work in reducing systemic barriers and bolstering service equity for Black and racialized clients. In particular, the organization highlighted its expansion of financial eligibility, its new Family Senior Counsel Program, improved language access, and its expansion of community partnerships over the past year.
LAO increased the financial thresholds for criminal and duty counsel services to improve individuals’ chances of qualifying for legal aid. It applied a comprehensive equity analysis system integrating Indigenous and racial equity impact assessments that determined potential impacts on Indigenous people, racialized individuals, persons with disabilities, and others facing systemic barriers.
The organization also bumped up compensation for interpreters and continued obtaining data on lawyers’ language capacity for eventual inclusion in client-facing tools. It has released key publications in multiple languages and is presently aiming to publish more information about its services in key client languages on its websites; this information will be listed on a dedicated page on LAO’s website and provided to front line staff, interpreters, and clients.
LAO backed new restorative justice initiatives and worked with Kitchener-based community agencies to boost outreach to newcomers and incarcerated women. It provides family summary legal advice at Toronto’s Rexdale Community Legal Clinic every week and offers legal assistance to individuals in Grand Valley Institution for Women, a significant percentage of which are members of Indigenous and racialized communities.
Moreover, LAO debuted the Family Senior Counsel Program to provide specialized representation with regard to family and child protection matters; it also enhances access to lawyers in-person and virtually. The staff program also incorporates a centralized tracking tool to record referral sources and key client data.
LAO is developing an inclusion, diversity and equity survey for lawyers on its roster. It is also mandating that lawyers undergo regular racial justice training, tackling topics like microaggression, unconscious bias, and anti-racism.
“These changes reflect the insights and feedback gathered through our continued engagement with equity-seeking organizations and community partners. Although we recognize there is more work ahead, these advancements represent concrete steps toward our shared goal of a more equitable justice system,” LAO said in a statement.
The International Day for the Elimination of Racial Discrimination was commemorated on March 21.