Rest your case: A guide on lawyers' assistance program in Ontario

Discover the lawyer's assistance program in Ontario, and how it helps legal professionals manage burnout, addiction, and mental health with confidential care

Rest your case: A guide on lawyers' assistance program in Ontario
Several lawyer’s assistance programs are available in Ontario
Contents
  1. The lawyers’ assistance programs in Ontario
  2. Advantages of lawyers’ assistance programs
  3. The LSO’s Member Assistance Program (MAP)
  4. Lawyers’ assistance program: Resting your case to get some help

A landmark national study found that legal professionals across all jurisdictions and practice areas suffer from high levels of psychological distress, depression, anxiety, burnout, and suicidal thoughts. It also found that those in the early years of practice experience some of the highest rates of distress.

These are not abstract numbers; they may represent your colleagues, articling students, partners, and possibly even yourself. If you or one of your team members are not okay, several lawyers’ assistance programs in Ontario exist to offer support.

This guide covers how these programs work, where to reach out, and what to expect.

The lawyers’ assistance programs in Ontario

Ontario lawyers are not left to look for mental health assistance on their own. Several organizations have built programs specifically for legal professionals and their families, including:

Member Assistance Program (MAP)

The most direct of these programs is the Member Assistance Program (MAP), operated by Homewood Health and funded at arm’s length by the Law Society of Ontario (LSO) and LAWPRO. It offers free, confidential counselling, peer support, life coaching, and online resources to lawyers, paralegals, judges, law students, and their families. No referral is needed, and no information is ever shared with the LSO or the LAWPRO.

Ontario Bar Association (OBA) resources

The OBA offers several mental health support programs through its Peer Support Network, Mental Health Briefs, and the Mindful Lawyers Series. These resources are designed for lawyers who may not be in crisis but still need peer connection or professional support.

Canadian Bar Association (CBA) resources

At the national level, the CBA provides research and educational programming. These include a self-directed online course on mental health and wellness in the legal profession, the Well-Being Hour video series, and the “Dear Advy” anonymous advice column.

Together, these programs cover a wide range of needs, from a 3 a.m. crisis call to a quiet online module on managing stress. One thing is for sure: you don’t have to be in a breakdown to use them. Confidentiality is preserved. These programs do not require approval from anyone at the firm to access them.

Check out this CL Talk podcast from Canadian Lawyer, one of our sister publications, which talks about the mental health stigma in the legal profession nowadays:

CL Talk · Ontario Superior Court’s Fred Myers: breaking the mental health stigma

Check out our article on resources for lawyer well-being to get more information and guides on the available lawyers’ assistance programs in Ontario.

Advantages of lawyers’ assistance programs

Mental health assistance programs designed specifically for lawyers tend to be more effective than programs aimed at the general public. For instance, lawyers struggling with alcohol addiction are more likely to reduce or stop drinking when using lawyers’ assistance programs, compared to other addiction counseling and support programs.

These programs offer something general services cannot: profession-specific peer relationships, shared understanding of legal culture, and guaranteed confidentiality.

Addressing stigma when using a lawyer’s assistance program

Despite the availability of these programs, the mental health crisis among Canadian lawyers persists partly because too many lawyers still suffer in silence. They assume they are the only ones in distress among colleagues who all appear composed and successful. They feel shame, and so they endure unnecessarily.

The Federation of Law Societies of Canada’s 2024 Omnibus Report consolidates both phases of the national wellness study and lays out evidence-based recommendations for a healthier, more sustainable work environment for legal professionals. While programs like the MAP are part of those recommendations, they will only work if lawyers actually use them.

The profession itself can make this worse. Lawyers tend to be perfectionists and self-starters who are also deeply self-critical. Lawyers assume their colleagues are fine, which makes their own struggles feel like personal failures. So, they become susceptible to isolation, pushing through beyond their limits, and by the time they reach out, the problem has usually gone on far longer than necessary.

The LSO’s Member Assistance Program (MAP)

In Ontario, the flagship lawyer wellness service is the MAP, operated by Homewood Health and funded at arm’s length by the LSO and LAWPRO. It provides:

  • secure single sign-on or telephone access to counselling, coaching, online resources, and peer volunteers
  • professional help with addiction, mental or physical health, work-life balance, career, family, and other issues

Watch this 2021 video of how the LSO supports lawyers when it comes to their mental health issues through its fully confidential health benefits and lawyer’s assistance program:

Bookmark our Practice Management page for more legal resources tailored to Ontario lawyers and law firms to improve the way you do your daily work. These include guides on mental health and lawyer’s assistance programs.

Who is eligible for the MAP?

The MAP provides confidential assistance to Ontario lawyers, paralegals, judges, students at Ontario law schools and accredited paralegal colleges, licensing-process candidates, and their families. In short, if you are connected to the Ontario legal profession, you or a family member are most likely eligible for any of the MAP’s services.

Services that the MAP offers

The MAP provides a wide range of services at no cost. These include:

Confidential counselling

Short-term and crisis counselling is available:

  • in-person
  • online
  • over the phone

These services are delivered by experienced therapists who specialize in several issues, such as stress, anxiety, substance abuse, depression, burnout, and other personal and mental health issues. Also, there is no limit to the number of sessions that you can book; for in-person appointments, wait times are typically only one to two days.

Peer-to-peer support

Designed specifically for lawyers in Ontario, the MAP’s peer-to-peer support service connects members with a colleague who has experienced and overcome the same issues they may be experiencing.

As attested by many, the power of speaking with another lawyer who has been through addiction, mental illness, or burnout, and come out the other side, is very helpful.

Online resources

Health risk assessments, e-learning courses, videos, podcasts, and a library of wellness resources are accessible through the MAP’s online portal. A curated collection of modules on topics such as mindfulness, resilience, and sleep hygiene is also available at any hour.

Lifestyle and specialty coaching

The MAP’s Life Smart resources provide coaching on a variety of subjects, such as:

  • childcare and parenting
  • elder and family care
  • financial and legal issues
  • nutrition and smoking cessation
  • career, retirement, and workplace issues

Confidentiality of MAP services

The MAP is completely confidential. It protects each individual’s privacy within the limits of applicable privacy laws.

The service is also fully independent of the LSO, which means that your use of the program cannot be reported to the LSO, the courts, your clients, or your employer. Homewood Health also operates the service at arm’s length from all regulatory and professional bodies.

Cost of using the MAP

The MAP is completely free to use. There are no session fees, no co-pays, and no hidden costs, whether you are:

  • booking in-person counselling
  • calling the 24/7 phone line
  • working through the Sentio iCBT program online

The program is funded by the LSO and LAWPRO, so coverage is built in for licensed Ontario lawyers, paralegals, and law students. The same applies to your spouse and children, who are also eligible to access the MAP at no cost.

Funding from the LSO and LAWPRO does not give those organizations any access to information about your use of the program. Again, the MAP is administered independently by Homewood Health, and no personal identifying information is disclosed to the LSO or LAWPRO.

How to access MAP in Ontario

  • phone: call 1-855-403-8922 (available 24/7)
  • online: register at myassistplan.com or homeweb.ca/map

Lawyers’ assistance program: Resting your case to get some help

While the legal profession rewards composure, precision, and the appearance of control, none of those things are the same as being okay. Depression does not care about your billing rate; the same way that burnout does not exempt senior partners.

For these mental health issues, several lawyers’ assistance programs are there, such as the LSO’s Member Assistance Program or MAP. All of these are available right now, without a referral, without a waiting list, and without anyone who regulates you ever finding out.

Check out our Events page for the upcoming lawyer conferences and other gatherings for legal professionals across Canada, where lawyer’s assistance programs can also be found.