More than just a bill: Choosing the right lawyer fees in Ontario

Learn more about the different methods of charging lawyer fees in Ontario, along with the LSO rules that come along with the bill

More than just a bill: Choosing the right lawyer fees in Ontario
There are a lot of methods to charge lawyer fees for Ontario lawyers
Contents
  1. What are the rules on lawyer fees in Ontario?
  2. What are the ways to charge lawyer fees in Ontario?
  3. Hourly rates
  4. Fixed or flat fees
  5. Contingency fees
  6. Retainer fees
  7. Lawyer fees: Reconciling billing choices and fee rules

When it comes to lawyer fees in Ontario, one size rarely fits for all matters. An urgent injunction, a routine will, or a personal injury claim each call for a different billing plan.

This article walks you through the different billing options for Ontario lawyers, so that you can pick the right fit for the file you’re working on!

What are the rules on lawyer fees in Ontario?

Before we discuss the different options on lawyer fees that you can consider, let’s first look at the different rules of the Law Society of Ontario (LSO) on lawyer fees.

Fees must be fair and reasonable

Under the LSO’s Rules of Professional Conduct (Rules), the most basic rule is that lawyer fees must be:

  • fair and reasonable, and
  • timely disclosed to the client

What is “fair and reasonable”

What constitutes fair and reasonable will depend on the circumstances. At most, the Rules provided some factors that you can consider in computing a fair and reasonable fee for your client:

  • time and effort required and spent
  • complexity of the matter
  • importance of the matter to the client
  • amount involved or the subject matter’s value
  • results obtained for the client
  • other special circumstances

This means that the final bill you’re charging for the client is up to your good judgment.

Although made in the perspective of a client, this video sums up some of these billing methods, and shows which method is appropriate for a particular case:

Bookmark our Practice Management page for more news, articles, and updates for legal professionals in Ontario.

When lawyer fees must be disclosed

The Rules also expect you to give your clients as much information as is reasonable and practical about the fees, disbursements, and interest. This must be done either before or within a reasonable time after the retainer starts.

That includes explaining the following:

  • how the fees will be determined
  • what payment method will be used
  • basis of the amounts charged
  • significant changes in the bill

Fee terms and billing policies must also be confirmed in writing, such as through a signed retainer agreement, engagement letter, or confirming email.

No hidden fees or secret payments

Related to the rules on disclosure is the requirement to fully disclose all financial dealings with your clients and the prohibition of accepting hidden fees:

  • you can take any compensation that is related to the work from the client only with full and written disclosure and consent
  • the same rule applies even if it is a third who will pay the lawyer fees (e.g., a legal aid agency, a borrower, or a personal representative)

SOA must separate fees and disbursements

When billing your client, the Statement of Account (SOA) must show what are charged as fees and as disbursements. This supports transparency and makes it easier for a client to see how you arrived at the total amount.

This also goes back to the requirement of informing your clients at the earliest possible opportunity regarding these fees and disbursements.

When services go through civil society organizations

Generally, you cannot charge the client any lawyer fee when you provide legal services through a civil society organization, directly or indirectly, and whatever fee model it is.

Disbursements are exempted from this rule, but given that:

  • it is fair and reasonable,
  • it is explained before the relationship starts, and
  • the client understands the obligation to pay it

Rules on joint retainers and fee sharing

The Rules are explicit when it comes to joint retainers and fee sharing:

  • same lawyer, two or more clients, same matter: unless the clients agree differently, the fees and disbursements must be divided equitably among them
  • splitting fees with lawyers outside the law firm: this is allowed only if the client consents; the split must also be in proportion to the work done by each lawyer
  • non-splitting of fees with non-licensees: this is prohibited, directly or indirectly, which includes the splitting of referral fees to non-licensees

However, splitting of referral fees with non-lawyers may be allowed in the following instances:

  • percentage of revenues in a purchase and sale of a law practice
  • lease arrangements, where a landlord shares with the fees
  • employee compensation that is not tied to referrals

The following are the other rules when it comes to referral fees:

  • written referral agreement: you must enter into a written referral fee agreement using the LSO form with the referring lawyer and client, give full and fair disclosure to the client, and the fee must not increase the total amount that the client will pay
  • caps on referral fee: the maximum is 15% of the first $50,000 of the receiving lawyer’s fees; 5% for any additional fees; and an overall cap of $25,000 for the referral fee

Client funds and assessments

There are rules that apply to the funds that you hold in trust for your clients, or funds that are within your control:

  • except when allowed by the LSO’s By-Laws and the Law Society Act (LSA), you cannot take these funds and apply them to any fees
  • if an assessment of an account reduces the amount of fees or disbursements, you must immediately repay the difference to the client
  • you must refund any portion of the advance fees for any work not done after the engagement ends

What are the ways to charge lawyer fees in Ontario?

Here are some of the common billing methods in Ontario (and throughout in Canada):

  • Hourly rates
  • Fixed or flat fees
  • Contingency fees
  • Retainer fees

We will discuss these billing methods for lawyer fees below, including some of the important rules that the LSO imposes on each method.

Hourly rates

Hourly rates or charge-out rates remain one of the most common ways for lawyers to charge fees in private practice. Under this method, the client pays the actual time you or your legal team spends, which is usually recorded in small time units (e.g., in six-minute or fifteen-minute intervals).

Considerations when charging hourly rates

Here are some things to keep in mind when charging lawyer’s fees through an hourly rate:

  • Choosing a suitable file to charge hourly: Hourly rates is commonly the “default” way of charging clients. However, instead of defaulting to one approach in every case, you can also select the billing method that suits the particular case you are working on with the client.
  • When hourly billing is suitable for a case: Hourly billing fits best where the scope, timing, or complexity of a matter is difficult to predict in the beginning. It is also perfect if your client wants to know the specific time spent on their case.
  • Following the Rules governing hourly rates: Hourly work must still meet the basic standards that apply to all methods of charging and collecting lawyer fees, e.g., the hourly rate, budget, and all disclosures must be explained clearly to the client.
  • Getting a tool to measure the time spent: Charging your lawyer’s fees through hourly billing is dependent on accurately tracking the time you spent on a task or matter. Here’s where technology comes in to help you track your billable hours.

After computing your client’s bill, you must still review the total fee against the listed factors on what is a fair and reasonable fee. This prevents the mechanical “hours times rate” way of computing hourly rates, which may be unfair for your client. This way, hourly rates become a structured and transparent option within a broader menu of fee arrangements.

Fixed or flat fees

Fixed or flat fees, along with contingency fees, are one of the alternative fee arrangements that are still widely used in Ontario.

In a fixed or flat fee, you charge a set amount regardless of the time you spend on the matter. This is why it is usually the comparable method of charging lawyer fees to hourly billings.

Staged fees use a similar idea with fixed or flat fees, but break the matter into steps, with a fee set for each stage based on an estimate of the work involved.

When flat or fixed fees are appropriate

Flat or fixed fees are suited to the work that is more predictable—or fixed—such as a standard transaction or a routine document package. This method can also give your clients a certainty of what they’re paying for.

However, the downside is that it may not be appropriate for complex litigation, where fixing a fee at the start of the engagement would be unjust for you.

Contingency fees

As governed by the Solicitors Act and the Rules, contingency fee agreements (CFA) are another way to collect lawyer fees, where you will only be paid if you succeed in the case. Here, your fees will be collected out of the client’s recovery, e.g., from a settlement or an award.

Rules governing contingency fees

CFAs are tightly controlled by the Rules and the law:

  • when CFAs cannot be used: they’re not allowed to be used in the following matters:
    • family law matters
    • Criminal Code matters
    • other criminal or quasi-criminal cases
  • using a standard form: except in class proceedings or if you work for organizational clients, you must use the LSO’s “Standard Form Contingency Fee Agreement”
  • disclosure rules: at the beginning of the engagement, you must advise the client on the factors that affect the contingency fee, give them a copy of the LSO’s consumer guide on CFAs, and an SOA that shows the breakdown of the fees
  • marketing rules: when marketing that you can charge clients on a contingency basis, you must publish a general maximum contingency fee percentage, either on your firm’s website or when clients first reached out if you don’t have a website

Watch this video to get some tips on how you can improve your law firm’s profitability:

Head over to our Professional Regulation page if you’re interested in learning more about the recent rulings and rules that govern Ontario’s lawyers.

Retainer fees

Retainer fees are an advance payment or deposit held in trust for your client’s future legal work. In this billing method, your client pays money up front, and you hold it to cover accounts that will come as the file moves along.

Each time you issue an account, the fee and disbursements are drawn from the retainer balance, instead of asking the client to pay each bill separately.

Tips when entering a retainer arrangement

A good retainer practice depends on a clearly written retainer agreement or letter:

  • facts the retainer agreement should explain:
    • how fees are calculated
    • what disbursements will be charged
    • what taxes will be added
    • what initial deposit and replenishment the lawyer requires
  • it should confirm your billing rates, who may work on their file or specific matter, and when payment is expected
  • indicate if the rates stated in the agreement may change (e.g., if the firm has a practice of annual increases)
  • it must state when the accounts will go out, and what happens to any remaining funds when the matter ends or the retainer is terminated

Rules on retainer fees

The LSO’s Rules on trust and appropriation also apply to retainer fees:

  • similarly, you cannot appropriate your client’s funds held in trust on account of fees, except when allowed by the LSO’s By-Laws or the LSA
  • if an engagement ends and some advance fees cover work that has not been done, you must return that unused amount, unless they renew the arrangement for new work or for another period

Pros and cons of retainer fees

You must obtain a money retainer at the start of the engagement and ask that the retainer be replenished as interim accounts are sent. This helps with your cash flow and reduces your collection risk.

A client who expects regular legal needs over a year, or who uses the same trusted lawyer for many transactions, often prefers this kind of standing retainer. It gives some predictability about the overall fee, while you gain some security that your work will be paid as it is done.

The downside of this arrangement is that you may not have full control if you want to withdraw or if a client stops renewing a retainer.

Lawyer fees: Reconciling billing choices and fee rules

Ontario’s lawyer fee rules shape every choice that you make about how to bill a file and how to talk about money with clients. When in doubt, the test stays the same:

fees must be fair, reasonable, and explained in plain language.

Compliance with these rules, along with choosing the right fee model, builds trust that lasts beyond a single bill.

Check out our Events page for a list of conferences and awards nights for lawyers in Canada, which includes topics to improve your practice, such as discussions on lawyer fees, and more.