The current state of pain and suffering compensation

This Ontario lawyers’ guide to pain and suffering compensation covers current award ranges and factors to consider when computing for damages

The current state of pain and suffering compensation
Several factors influence pain and suffering compensation
Contents
  1. In what cases can pain and suffering compensation be claimed?
  2. Components of pain and suffering compensation
  3. What is the process of computing pain and suffering compensation?
  4. What are the factors to consider when computing general damages?
  5. Is pain and suffering compensation taxable in Canada?
  6. Pain and suffering compensation: How courts and lawyers put a number on loss

Pain is often described as something that cannot be quantified. In law, however, courts regularly assign a dollar figure to it through pain and suffering compensation in civil suits.

In this article, we will discuss the current state of pain and suffering compensation under Canadian and Ontario law. While this guide is written for Ontario lawyers, plaintiffs considering a pain and suffering claim will also find it useful.

In what cases can pain and suffering compensation be claimed?

Here are the cases where pain and suffering compensation, also called general damages or non-pecuniary damages, can be claimed by a plaintiff in Canada:

  • personal injury cases: such as motor vehicle accidents, medical malpractice, and slip-and-falls
  • intentional torts: includes battery, assault, breach of privacy, and defamation

A plaintiff can sue primarily for pain and suffering or include it alongside other damages where applicable.

For instance, this video shows the damages that can be claimed in a slip-and-fall case in Canada, aside from pain and suffering compensation:

Learn more about claiming damages for your clients at our upcoming conferences. Visit our Events page for details.

Components of pain and suffering compensation

Whatever the case may be, there are important elements that lawyers need to look at when claiming pain and suffering compensation for their clients:

  • mental anguish and emotional distress: the psychological effects suffered by the plaintiff are at the heart of general damages, and must result from the defendant's acts or omissions, whether negligent or intentional
  • physical pain and impairment: although pecuniary damages for physical injuries are treated separately, physical pain can also support a claim for general damages in certain cases
  • loss of amenities or enjoyment of life: this refers to the plaintiff's inability to carry out daily activities and hobbies they engaged in before the incident
  • Family Law Act (FLA) claims: under Ontario's FLA, family members can claim compensation for the loss of guidance, care, and companionship of their injured or deceased loved ones

These components can guide lawyers in calculating the amount to be claimed and developing strategies toward a favourable settlement or court award.

What is the process of computing pain and suffering compensation?

Whether preparing for settlement or filing a damages claim in court, there are several ways to calculate a plaintiff's pain and suffering compensation:

  1. the per diem method
  2. comparing precedents

However, there's no fixed rule on how to calculate a specific amount. As such, the law provides general standards to guide plaintiffs and their lawyers when claiming damages.

The amount of non‑pecuniary compensation is also subject to the cap set by the Supreme Court of Canada and deductibles under Ontario law. We discuss both below.

1. The per diem method

Insurance companies use a fixed daily amount, usually the plaintiff's daily wage, multiplied by the number of days the plaintiff is expected to suffer the injury's effects. This can be used regardless of whether the case involves a short-term or a long-term disability.

The per diem method is often used alongside the multiplier method, where the total special damages are multiplied by a factor of 1.5, 2, or higher. The multiplier method also depends on several factors, including:

  • the insurance company's policies
  • the extent and impact of injuries
  • the contributory negligence of the plaintiff

These methods help lawyers compute pain and suffering compensation and anticipate how insurers will approach the same calculation.

2. Comparing precedents

Another effective way to compute general damages is to compare the plaintiff's case with a past, similar case where damages were awarded. This precedent is then applied to the facts at hand to arrive at an amount on a sound legal basis.

This helps ensure the court and opposing party will accept the proposed amount, since precedents carry weight in cases with nearly identical facts.

Here are some examples of pain and suffering compensation awarded by Ontario courts in the recent years:

  • Luckman v. Bell Canada, 2022 CHRT 18: Bell Canada was ordered to pay $15,000 as pain and suffering compensation, in addition to $91,052.40 for lost wages and another $15,000 for its willful or reckless conduct, all arising from its discriminatory dismissal of Glenn Luckman after he become ill of cancer, in violation of the Canadian Human Rights Act
  • Sanson v. Paterson, 2022 ONSC 2972: Lawyer Geraldine Sanson was awarded $250,000 in general damages, taking into account her age, work history, and earning capacity, in addition to other out-of-pocket expenses, after sustaining a mild, traumatic brain injury and post-concussive symptoms in a motor vehicle collision
  • Smith v. Cammack, 2025 ONSC 3162: $175,000 in non-pecuniary damages were awarded to Robin Edith Smith against Edward Cammack, who assaulted Smith over a neighborhood dispute; these damages were apart from the special damages and future care and monitoring costs, which total approximately $273,000

Tracking notable court decisions, especially unusual ones, helps both plaintiffs and lawyers when claiming similar damages.

Here's a video explaining how damages are calculated in a case for sexual abuse or violence in Ontario:

Visit our Features page for more insights from Ontario's legal experts to support your practice.

The cap on general damages in Canada

General damages in Canada are subject to a cap imposed by the Supreme Court, with limited exceptions. The original cap was set at $100,000, but it is adjusted annually for inflation. As of early 2026, this limit stands at around $470,000.

Deductibles when receiving pain and suffering compensation

Provincial laws may also limit the general damages that a plaintiff can claim, in addition to the Supreme Court cap. Ontario has two laws with their own rules on deductibles and monetary threshold: the Insurance Act and the FLA.

The deductibles under the Insurance Act and the FLA

In Ontario, claims for non‑pecuniary loss in automobile accidents are subject to the statutory deductible of the Insurance Act. The goal of these deductibles is to discourage lawsuits claiming only moderate or small amounts.

Monetary thresholds and exceptions

However, the deductibles under Ontario's Insurance Act and FLA have their own exceptions:

  • when the monetary threshold is surpassed
  • when the motor vehicle accident involves a fatality

The deductible and monetary thresholds increase every year. In 2026, both increase by 2.4 percent, with the following amounts:

  Monetary thresholds Deductibles
Pain and suffering compensation $159,708.71 $47,913.01
FLA's loss of guidance, care, and companionship $79,853.70 $23,956.52

What are the factors to consider when computing general damages?

Common law has set out several factors that lawyers can consider when computing the pain and suffering compensation for their clients:

  • severity of the injury: based on the overall impact on the plaintiff's life, including their ability to care for themselves, maintain employment, and carry out day-to-day activities
  • personal factors: these include the plaintiff's age, occupation, health, and other personal circumstances, compared before and after the accident to support non-pecuniary damages being claimed
  • duration of the injury: if the plaintiff's injury or disability is long-term, damages will typically include future care costs, home care, assistive devices, and other ongoing needs, subject to the plaintiff's prospects for recovery

Factors that decrease the amount of damages

Other factors may also work the other way around. Here are some factors that can lessen both the special and general damages:

  • contributory negligence: the plaintiff's own negligence should also be considered, where courts have proportionally decreased the amount of damages based on a percentage of the plaintiff's contributory negligence
  • pre-existing injuries and medical conditions: these can reduce compensation, since the defendant is not liable to answer for injuries and conditions that existed before the incident

When applied, these factors demonstrate that the plaintiff is proposing a fair and grounded amount, which strengthens the likelihood that the other party will accept it.

Is pain and suffering compensation taxable in Canada?

Pain and suffering compensation is exempt from tax in Canada. This exemption applies whether the plaintiff receives the compensation as a lump sum or in structured payments.

However, other components of the damages may be taxed, such as:

  • damages that replace employment income under the surrogatum principle
  • interest or the investment income from the personal injury payout

Structuring what to claim, and understanding the tax treatment of each component, is an important part of building a damages claim.

Pain and suffering compensation: How courts and lawyers put a number on loss

With the right use of precedents and legal factors, lawyers can build a well-supported claim for the pain and suffering their clients have experienced. For more complex cases, consulting a personal injury specialist can help ensure every compensable loss is properly documented and claimed.

Bookmark our Personal Injury practice area page for more news and updates for legal professionals in Ontario, including guides on computing pain and suffering compensation.

Frequently Asked Questions

Quick answers to the most common questions about pain and suffering compensation in Canada.

1 What is pain and suffering compensation in Canadian personal injury law?

Pain and suffering compensation — formally known as non-pecuniary general damages — refers to the monetary award given to an injured person for the physical pain, emotional distress, loss of enjoyment of life, and reduced quality of life caused by another party's negligence. Unlike special damages (which cover quantifiable losses such as medical bills and lost income), non-pecuniary damages address the more subjective, intangible harms a plaintiff experiences.

2 Is there a cap on pain and suffering damages in Canada?

Yes. The Supreme Court of Canada established a cap on non-pecuniary general damages in its landmark 1978 trilogy of cases — Andrews v. Grand & Toy Alberta Ltd., Arnold v. Teno, and Thornton v. School District No. 57. The court set the ceiling at $100,000 (in 1978 dollars), reasoning that there is no rational way to fully monetize human suffering and that consistency across awards is in the public interest.

Adjusted for inflation, that cap sits at roughly $430,000–$450,000 in today's dollars and applies to the most catastrophic cases. Less severe injuries attract proportionally lower awards.

3 How do courts assess the amount of pain and suffering damages?

Courts take a functional approach when assessing non-pecuniary damages. Rather than attempting to place a price on pain itself, judges ask: what amount of money would reasonably allow the plaintiff to access substituted pleasures or experiences that partially offset the loss of enjoyment they have suffered? Key factors considered include:

  • The nature, severity, and permanence of the injury
  • The plaintiff's age and pre-accident lifestyle
  • The impact on the plaintiff's capacity to enjoy hobbies, relationships, and daily activities
  • The degree of ongoing pain and the prognosis for recovery
  • Comparable awards in similar cases (used as a benchmark, not a strict rule)
4 Has the cap on pain and suffering damages been challenged or changed recently?

The cap established by the 1978 trilogy has remained largely intact as a matter of principle, though it has faced ongoing criticism from plaintiffs' lawyers who argue it has not kept pace with modern understandings of serious injury and the true cost of diminished quality of life.

Courts have, on occasion, pushed the boundaries of the cap in cases involving catastrophic and permanent injuries, but no binding Supreme Court decision has formally revised the framework. The conversation around whether the cap remains fair and contemporary continues to be an active area of debate in Canadian personal injury litigation.

5 Do automobile insurance regulations affect pain and suffering claims?

Yes, significantly. Several Canadian provinces have introduced statutory deductibles and threshold requirements in automobile accident claims that can reduce or even eliminate a plaintiff's ability to recover non-pecuniary damages. For example:

  • Ontario applies a statutory deductible (currently over $41,000) to pain and suffering awards in motor vehicle accident cases, meaning plaintiffs must be awarded above that threshold before any amount is actually paid out.
  • Some provinces also require that an injury meet a defined "threshold" of seriousness (e.g., a permanent serious impairment of an important physical, mental, or psychological function) before a tort claim for non-pecuniary damages is available at all.

These restrictions reflect a policy choice to manage insurance costs, but critics argue they unfairly limit access to justice for genuinely injured claimants.

6 What types of injuries typically result in higher pain and suffering awards?

Awards at or near the upper range of the cap are generally reserved for the most catastrophic injuries — those that permanently and profoundly alter every aspect of a plaintiff's life. Examples include:

  • Severe traumatic brain injuries (TBI)
  • Complete or near-complete spinal cord injuries resulting in paralysis
  • Severe and permanent chronic pain conditions
  • Catastrophic burns over large portions of the body
  • Amputations of limbs

Soft-tissue injuries, while painful, tend to attract more modest awards, particularly where there is evidence of recovery or where the long-term prognosis is favourable.

7 Can pain and suffering damages be recovered in cases beyond motor vehicle accidents?

Yes. Non-pecuniary general damages are available across a wide range of personal injury actions in Canada, including:

  • Slip and fall accidents (occupiers' liability)
  • Medical malpractice and professional negligence
  • Product liability claims
  • Workplace injuries pursued through civil litigation (where applicable)
  • Assault and battery claims

The statutory deductibles and threshold rules that apply in automobile cases generally do not apply to these other categories of claims, which means plaintiffs may have broader access to full non-pecuniary awards outside the motor vehicle context.